The need for change in an organisation, whether originating from the external surroundings or the organisation itself, is an inevitable event in a life cycle of each organisation. The routine processes and work are being reviewed.
Sustainability and success are possible only in innovative and highly adaptable organisations that know how to mobilize their resources – both material and human – in the best possible manner.
Adjustments and improvements are among the most important activities of an organisation striving to achieve or maintain competitive advantage and customer satisfaction.
The improvements are needed because:
- the results of most of the processes are prone to fade over time if no effort is made to improve them
- failing to improve, the organisation shall not stagnate but become worse because the competition is improving
- the customers are more demanding and failure to fulfil their demands equals the loss of customers.
Due to all this, the question is not whether to improve, but how, how much and how often to improve.
Simultaneously, the resistance to change as well as the need for certainty and predictability lie deep in human nature, which presents a rather big challenge to managers – how to strengthen the need for change, how to reduce the feeling of danger and demandingness a change can bring, how to create positive and innovative organisational climate, how to motivate employees to accept and implement changes.
SELECTIO implements “4 rooms of change” model of change management.